The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Off-site car park
24-hour services
24-hour reception
24-hour security
Babysitting
General
Non-smoking rooms
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Water sports
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Children's pool
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness centre
Steam room
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
iPad
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
East Cresent Road,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
East Cresent Road,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Amusement Park
Atlantis Aquaventure Waterpark
3.4
km
Jumeirah St - Dubai - United Arab Emirates
Burj Al Arab
3.7
km
Island
Palm Islands
2.1
km
Amusement Park
Wild Wadi Waterpark
3.9
km
Beach
Al Sufouh Beach
1.8
km
a72 pam
1.1
km
Island
Palm Jumeirah
2.1
km
Ski Area
Ski Dubai
4.7
km
Park
Al Ittihad Park
2.0
km
Aquarium
Dolphin Bay
3.2
km
Aquarium
The Lost Chambers Aquarium
3.6
km
Dubai - United Arab Emirates
Black palace beach
1.8
km
Park
Dubai Media City
2.7
km
Mall
Nakheel Mall
2.0
km
Dubai Knowledge Village
2.6
km
Souk Madinat Jumeirah
Madinat Theatre
3.4
km
Parking area
Golden Mile Galleria Parking
2.0
km
Mall
Golden Mile Galleria
2.1
km
marina re3
2.1
km
Middlesex University Dubai
2.7
km
e17 palm
2.2
km
Bridge
Palm Jumeirah Frond O
2.4
km
Event hall
Knowledge Village قرية المعرفة
2.5
km
Beach
Five Palm Jumeirah Dubai Private Beach
2.5
km
Al Sufouh Archaeological Site
2.8
km
Above Emirates Nbd Bank Deira
Dubai Pearl Museum
3.2
km
sofital palm
2.6
km
Block 2A
2.6
km
Block 2B
2.6
km
OSN
3.2
km
Nearby
Island
Palm Islands
0 m
Beach
Al Sufouh Beach
0 m
a72 pam
1.1
km
Restaurants
Luchador
210 m
Aloft Palm Jumeirah
Revo Cafe
340 m
Al Sufouh Rd East Crescent
Mekong
600 m
Al Sufouh Rd Anantara The Palm Dubai Resort
Mekong Restaurant
630 m
Al Sufouh Rd Anantara The Palm Dubai Resort
Phantom House
630 m
The Pointe (West Wing)
Bushman's Australian Restaurant and Bar
600 m
Al Sufouh Rd Anantara Dubai The Palm Resort
The Beach House
770 m
Al Sufouh Rd Anantara The Palm Dubai Resort
L' Olivo Ristorante
1.0
km
The Palm Jumeirah Crescent Dr Rixos Hotel
A La Turca Restaurant
1.0
km
The Palm Jumeirah
Roccha Mediterranean Restaurant
710 m
Crescent Palm Jumeirah
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly Staff
Great View
Remote Location
Inconsistent Dining
7.6/10
Very good
Rooms
7.9
Location
7.1
Service
8.9
Dining
7.0
Guest reviews
7.6/10
based on 15 reviews
8.6
8.6/10 based on 9986 reviews
Philip
United Kingdom,
April
2024
7.8/10
The hotel offers lovely and spacious rooms that were excellent, although cleanliness could be improved. The service is fantastic, with staff going out of their way to accommodate guests. The location is perfect for a serene and quiet holiday, but it might be far from some attractions. The dining experience is good with a decent selection. The facilities are well-maintained, ensuring a pleasant stay overall.
Rooms
8.0
The rooms were lovely and spacious, albeit not as clean as expected. They are pretty small at 30 m2, compared to other options.
Service
9.0
The staff were all fantastic, going above and beyond to make our stay special. They were very friendly and attentive.
Location
7.0
The location is beautiful, especially for those seeking a serene and quiet holiday. However, it may be far from some attractions.
Dining
7.0
The dining options were good, providing a satisfactory selection for guests.
Facilities
8.0
The facilities are well-maintained, contributing to a comfortable and enjoyable stay.
Linda
United States,
January
2024
7.2/10
My stay at the hotel was a mixed experience. While the rooms offered amazing sea views and were very clean and quiet, there were issues like dust in some areas and a lack of hot water initially. The staff, especially Mohammed Rafat, was incredibly friendly and helpful, even granting me a room upgrade during check-in.
Rooms
7.0
The rooms overlooked the pools and outdoor bar and had wonderful sea views, even though some areas were dusty initially. The hot water issue was quickly resolved by maintenance.
Service
9.0
The service was excellent across all areas from front desk to housekeeping, with friendly and helpful staff members like Ajay going above and beyond to assist.
Location
7.0
The location offered beautiful views of the Palm but required a bit more travel time and cost to reach downtown. It was enjoyable to take quiet walks by the coast, especially at night.
Dining
6.0
The dining options were good with a variety of food, but the crowded setup made it challenging to navigate between tables and the buffet. More variety in the menu would enhance the dining experience.
Facilities
7.0
The facilities were adequate, offering a decent range of services for guests' convenience.
Henry
United Kingdom,
January
2024
7.8/10
The hotel is at best a 4-star level with very clean rooms and helpful staff. It offers a good view of Burj Al Arab, Palm, Anantara, and Atlantis. The service is full of attention from the moment you arrive till the end of your stay. The location is perfect for a beach holiday but a bit far from exploring Dubai without a car or a long walk to the tram. The dining experience lacks high-quality produce for a 5-star hotel.
Rooms
9.0
The rooms were very clean and the staff was helpful.
Service
9.0
The service was full of attention from the very first moment you arrive till the last moment of your stay.
Location
8.0
The location is perfect for a beach holiday, but a bit far from exploring Dubai without a car.
Dining
5.0
The dining experience is not too great, lacking in high-quality produce for a 5-star restaurant.
Facilities
The hotel offers room service, car hire, dry cleaning, housekeeping, and laundry facilities.
Ray
United Kingdom,
December
2023
7.6/10
My stay at the hotel was delightful with clean and comfortable rooms offering a great view of Burj Al Arab, Palm, Anantara, and Atlantis. The service was top-notch, especially thanks to Gregory and Morad at the reception. However, the location, although scenic, was quite isolated and not easily accessible by public transportation. The dining experience was a mix of highs and lows, with some dishes not meeting expectations.
Rooms
8.0
The rooms were comfortable and clean, providing all the facilities needed for an enjoyable stay with a stunning view.
Service
9.0
The crew at the hotel, especially Gregory and Morad at the reception, were very friendly and welcoming, ensuring a relaxed and top-quality holiday experience at The Palm.
Location
6.0
The location, offering access to various sports activities, had breathtaking views but was a bit remote and required a car for exploration.
Dining
7.0
The dining experience had some highlights but also some misses, with some dishes not meeting the expected quality for a 5-star establishment.
Facilities
8.0
The facilities were well-maintained, offering a range of services and amenities to enhance the stay.
Friendly Staff
Remote Location
Peter
United Kingdom,
November
2023
9.2/10
My daughter's birthday celebration was delightful at this hotel. The room on the 5th floor offered breathtaking sea views and was exceptionally clean and quiet. I spent 4 amazing nights here, thanks to the friendly and helpful staff, especially Mohammed Rafat, who made my stay fabulous with a room upgrade.
Rooms
10.0
The room was huge and offered wonderful sea views. It was clean and quiet, perfect for a celebration.
Service
9.0
The service was hospitable, especially during breakfast and dinner. The staff, including Mohammed Rafat, was kind, helpful, and patient, ensuring a pleasant experience throughout.
Location
10.0
The hotel's location was perfect for a relaxing stay in Dubai. It offered serene and quiet surroundings with beautiful views of the sea. Huge thanks to Emmanuel, Gregory, and Gabriel for making my stay even more enjoyable.
Dining
8.0
The dining experience was amazing with delicious food. The European dishes were of good standard.
Facilities
9.0
The facilities were well-maintained and convenient, enhancing the overall experience.
Geoffrey
United Kingdom,
November
2023
7.6/10
The hotel offers spacious rooms that are nice and clean, though some areas need maintenance. The staff is friendly and always ready to assist, but noise from nearby construction can disrupt your stay. Make sure to have your card or cash on hand. The on-site dining provides a good variety of options, especially during dinner time. The location, while distant from the city center, offers a quiet ambiance at the cost of longer commutes. Overall, a comfortable stay with minor inconveniences.
Rooms
7.0
The rooms are a great size and clean, just need some maintenance. The balcony could use attention as it seemed unclean.
Service
9.0
The service was excellent in all areas, with particular standout staff members like Shankar and Olga. They were very helpful and attentive.
Location
6.0
The hotel is far from everything, requiring a longer trip for city visits. However, the quiet environment and distant location offer a peaceful retreat.
Dining
8.0
The dining options were good with plenty of variety, especially during dinner time.
Facilities
8.0
The hotel offers various facilities including room service, car hire, and pool and beach bars.
Philip
United Kingdom,
September
2023
8.2/10
I had an amazing stay at the hotel for 4 nights. The rooms were wonderful, clean, and perfect for a getaway, located on the 5th floor with stunning sea views. The staff, especially Mohammed Rafat, was friendly and welcoming, making my stay fabulous. However, housekeeping missed cleaning our room until we called them, which was a bit disappointing.
Rooms
9.0
The rooms were wonderful, clean, and quiet with amazing sea views.
Service
9.0
The staff was super friendly and helpful, especially Lara at the reception and Emanuel at the hotel entrance. They were professional and supportive at all times.
Location
8.0
The hotel is in a fantastic location, great for resting and enjoying beach time. It's a bit far from the center of Dubai, but ideal for exploring the city.
Dining
7.0
The dining experience was really good and offered good value for money, although it was a bit crowded with tables close together, causing queues.
Facilities
8.0
The hotel had great facilities, and the beach proximity was a major plus.
clean
delayed cleaning
John
United Kingdom,
August
2023
8.0/10
The hotel offers below standard rooms but a nice and clean atmosphere at night. It's essential to bring your card or cash with you. For a great, relaxed stay at The Palm with excellent value for money, the staff was fantastic, particularly Azeem who greeted us every morning with a smile. The service was top-notch, very nice, polite, professional, and accommodating. The location, while full early and a bit far from the city, provided a picturesque view right at the beach. Dining, especially during breakfast, was a real delight with healthy options.
Rooms
7.0
The rooms at night were nice and clean, but below standard.
Service
9.0
The staff was great, a big thumbs up to Azeem. Very nice, polite, professional, and accommodating.
Location
8.0
The location is right at the beach, which is fantastic. However, it's quite far to get back to the city.
Dining
8.0
The dining experience from the reception was great with lots of vegetables and healthy options.
Facilities
8.0
The hotel offers various services like room service, car hire, and laundry.
George
United States,
July
2023
6.6/10
My stay at the hotel had its ups and downs. The rooms were full of dust and having no hot water in the shower until calling for maintenance was a hassle. The promised sea view was obstructed by surrounding buildings, and our room was often missed during cleaning, so it wasn't as clean as expected.
Rooms
5.0
The rooms were not as clean as I would have liked, with dust and a hot water issue. The promised sea view was obscured by nearby buildings.
Service
8.0
The staff at the hotel were very helpful and accommodating. They assisted with booking transfers and even provided contacts for local services when needed.
Location
6.0
The location of the hotel was quite far out on the palm, making it a bit of a trek. Although the area was serene and quiet without nearby construction, it was somewhat isolated.
Dining
7.0
The dining experience was generally good, but having more variety in the daily selections would have enhanced the overall experience.
Facilities
7.0
The hotel offered a range of facilities, although some areas were not up to par. However, the staff was friendly and accommodating, enhancing the overall experience.
Adam
United States,
July
2023
7.2/10
The hotel offers incredible rooms of great size, with friendly staff always happy to assist. However, the air conditioning issue causing a lingering BO smell was a significant drawback during my stay.
Rooms
7.0
The rooms are incredible in size and the food was satisfactory, but the persistent BO smell was off-putting.
Service
8.0
The service at the hotel was exceptional, with super friendly staff like Rosaly and Emmanual providing great hospitality. However, encountered an extremely rude staff member during the stay.
Location
6.0
The hotel's location is far from Dubai center, but it's ideal for a relaxing stay with a beautiful beach and pool.
Dining
8.0
The dining experience offered amazing ocean views and a variety of options, making the stay enjoyable. However, some improvements could be made.
Facilities
7.0
The hotel has fantastic facilities, but must address the mold and fungus issues in some areas for a better experience.
Alan
United Kingdom,
June
2023
7.8/10
I had a fabulous 4-night stay at this hotel with wonderful sea views, clean and quiet rooms, and friendly staff. Special thanks to Mohammed Rafat for the upgrade during check-in. However, some maintenance is needed on the balcony, which was a bit small for two people.
Rooms
8.0
The rooms were nice, clean, and comfortable with full glass views of the sea. Just a minor need for maintenance on the balcony.
Service
9.0
The staff, from check-in to bedtime, were truly welcoming and friendly.
Location
7.0
The hotel is located at the end of the East side of the Palm, offering a truly amazing beach and pool experience. While a bit far from central Dubai, the location provides a relaxing setting with breathtaking sunrises and sunsets.
Dining
7.0
The dining experience was good with healthy options, but the setup was a bit crowded, affecting the buffet queue. The coffee urn tipping issue was a slight concern.
Facilities
8.0
The hotel offers various services like room service, car hire, and housekeeping to meet guests' needs during their stay.
clean rooms
small balcony
Andrew
United States,
May
2023
7.6/10
I had an amazing stay at this hotel with wonderful sea views from my room on the 5th floor. The rooms were clean, quiet, and the staff, especially Mohammed Rafat, made my stay fabulous with a room upgrade. However, the rooms are not soundproof. Having a balcony with a palm view and hot chocolate provided made it extra special.
Rooms
9.0
The rooms were clean, quiet, and with a balcony and palm view. Hot chocolate was a nice touch. However, they are not soundproof.
Service
9.0
The service was really friendly and supportive, especially from Julia, Ryan, and Chef Ahmad at Ya Bahr Restaurant. The staff made me feel welcomed and valued throughout my stay.
Location
7.0
The hotel is good for a peaceful beach retreat, but a bit far from the city center, requiring a car or taxi for transfers. It’s in a construction zone, making access a bit awkward.
Dining
6.0
The dining experience could be improved with more options and better organization, especially during breakfast. The service was slow due to staff shortages.
Facilities
7.0
The hotel facilities were decent, but there is room for improvement in the dining area and service efficiency.
Deborah
United States,
May
2023
8.0/10
Staying at the hotel was a magical experience with its breathtaking vibe and wonderful sea view from the room, although there was a noticeable bad smell. The presence of a bathtub added a touch of luxury to the room.
Rooms
8.0
The room had a breathtaking vibe and a wonderful sea view. However, there was a noticeable bad smell present.
Service
9.0
The service, especially from staff members Rafat, Naeem, and Emanuel, was exceptional. They were kind and helpful throughout my stay.
Location
7.0
The location of the hotel is at the palm beach, offering a stunning view. However, it is a bit far from markets and restaurants, requiring a car or taxi for travel.
Dining
7.0
The dining experience was satisfactory, with delicious food always available. However, the quality could have been higher for a 5-star rating.
Facilities
9.0
The facilities, including the pool and beach area, were well-maintained and fitting for a 5-star establishment.
great view
bad smell
Mike
United States,
April
2023
7.6/10
I had a mixed experience at the hotel. On the positive side, the rooms were spacious with a full glass view and had comfortable colors, offering a simple and elegant interior. However, there was a cigarette smell in my room that was quite unpleasant, and I wish they had confirmed my smoking preferences beforehand. On the bright side, my room was also ready earlier than expected, which was convenient.
Rooms
8.0
The rooms were spacious with a full glass view and had comfortable colors, offering a simple and elegant interior.
Service
9.0
I was impressed by the service at the hotel. The staff, especially Jenny, was incredibly friendly and went out of their way to ensure a warm welcome and took excellent care of us.
Location
7.0
The location of the hotel was incredible, although it was a little far from some attractions. However, the rooftop outdoor area offered a unique experience.
Dining
7.0
The dining experience at the hotel was inconsistent in terms of variety, but the location was lovely, and the overall dining quality was good.
Facilities
7.0
The facilities at the hotel were satisfactory, providing all the necessary services for a comfortable stay.
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